In the
fast-paced medical environment, any delay counts as a big one. Across the St.
Joseph Health (SJH) healthcare delivery system in Northern and Southern
California, and West Texas/Eastern New Mexico, emergency doctors and nurses,
clinical workers and administrative staff require fast and error-free printing
of all kinds of documents – prescriptions, patient histories, medical records,
X-rays, discharge papers and more, in a highly mobile environment.
To optimize
workflow and productivity for improved patient care, SJH deploys advanced
technology to streamline access and printing capabilities. They adopted the Citrix XenDesktop platform
along with Meditech HIS and Imprivata OneSign for single sign-on capabilities. In addition, they chose the UniPrint Infinity software to provide
secure, location-based printing and reduce help desk calls.
With this
infrastructure, SJH medical personnel can simply tap their badges on an RFID
card reader at any computer workstation to open their applications, and bring
their session with them to any location as they roam around the healthcare
facilities. UniPrint Infinity allows users
to print from any location/machine and ensures that the document will follow the
user and always be printed to the nearest printer.
Improved
workflow enables SJH’s staff to get through their days more easily and be more
productive. Users can effortlessly access the data and print to the printer
they prefer. With reduced help desk
calls, IT staff is freed up to focus on other mission-critical tasks.
